Privacy Policy

Effective Date: [01/08/2018]

Adorn Beauty is committed to ensuring the privacy, confidentiality, and security of personal data in accordance with the UK Data Protection Act 2018, the General Data Protection Regulation (GDPR), and all other relevant laws.

This Privacy Policy explains how we collect, process, store, and protect your personal information when:

• This Privacy Policy outlines how we collect, process, store, and protect your personal information when:
• You visit our salons in person.
• You access our websites https://adorn-beauty.com or https://adorn.beauty
• You download and use the Adorn Beauty Client App for Android or iOS
• You make bookings via our appointment management partner AppointGem.com

All prices, treatments and information are correct at the time of posting this website and are subject to revision without notice.

We accept most credit cards, debit cards, and cash payments. All prices include Value Added Tax (VAT) at the prevailing rate.

We do not offer refunds for any completed services. If you are dissatisfied with any aspect of your experience, please contact us so we can review and attempt to resolve the matter.

Adorn Beauty values equality and diversity and does not tolerate discrimination, harassment, or abuse by clients or staff. Management reserves the right to stop or refuse treatments where such behaviour occurs.

Late arrivals will reduce the available treatment time to avoid affecting subsequent clients. We will complete as much as possible within the allocated time or suggest re-booking. Treatment durations include 5 minutes preparation at the start and end.

Salon hygiene is of the highest importance. All sterilisation equipment is approved by the local Environmental Health Officer.

Please switch off mobile phones before and during your salon visit.

If you are unsure which treatment is best for you, we offer complimentary consultations in strict confidence.

Avoid heat treatments, sunbeds, jacuzzis, exercise, or swimming less than 8 hours before or 24 hours after waxing. Avoid delicate underwear for bikini waxing and deodorants after underarm waxing.

Eyelash extensions are not for everyone. This is a high-maintenance beauty treatment that requires gentle care for the lashes to remain in good condition and be long-lasting. Once the lashes are attached, you must not rub or pull on them. You must not wear any mascara or use eyelash curlers. Please click here to read and understand all the information.

A skin patch test is required for new clients 24 hours before the appointment. Please inform us if you are pregnant, have allergies, or have experienced previous allergic reactions.

No guarantee is offered for Shellac polish. Only 3 days courtesy repair will be offered (Only if you can visit in 3 days). Clients must check nails before leaving the salon, as we cannot accept liability for issues reported later.

Gift vouchers are valid for 12 months, non-refundable, and non-transferable. They are redeemable for treatments only at Adorn Beauty salons and not for over-the-counter products, including Dermalogica products.

Food – Always allow at least 1 hour to digest your meals before having treatments.

Medical Conditions – If you have any of the following it is essential to tell your therapist before your treatment as some electrical treatments are prohibited if you suffer from these conditions :

Alcohol – Never consume alcohol before any treatment.

Pacemaker, Heart Condition, Diabetes, Allergies, Epilepsy, Contact Lenses, Pregnancy

We treat all personal details with the utmost care:

Stored securely online or in locked hard copy

Never shared with third parties without consent

Protected against misuse, loss, unauthorised access, alteration, or disclosure

Access is restricted to authorised employees on a need-to-know basis We have procedures for responding to suspected data breaches and will notify affected individuals and regulators where legally required.

We retain client data for as long as necessary for its intended purpose. Consultation records are reviewed to recommend suitable treatments. Client records are removed from our database if no services have been used for three years.
Data may also be retained to improve client experience and administer loyalty rewards. You may withdraw consent for such use at any time.

We use cookies and similar technologies for:
Analytics – anonymous tracking of browsing patterns to improve our website
Service optimisation – remembering preferences and enhancing site performance
We do not have access to third-party cookies, and third parties cannot access ours.

Under GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your data (where legally permissible)
• Restrict or object to certain processing
• Request data portability
• Withdraw consent for marketing or sensitive data processing

Requests should be made by call on the branch from which you are receiving comm. We will remove your data within 30 days

Adorn Beauty Client App is available on:

Google Play Store (Android): Link

Apple App Store (iOS): Link

The app may request access to:

• Location services (for nearest salon recommendations)
• Camera (for profile or consultation images)
• Push notifications (for reminders and promotions)
• Permissions are optional and can be managed in device settings.

We share data only with:

AppointGem – for appointment and treatment management
Payment providers – for secure processing
Regulators – where legally required

Parental or guardian consent is required for clients under 18 years of age.

In the event of a breach, we will:

• Investigate promptly
• Notify the ICO where required
• Inform affected clients without undue delay

Websites: https://adorn-beauty.com | https://adorn.beauty

Android App: Link

iOS App: Link

Name & Address of Branches:

Adorn Beauty – Atria Watford : 44-A Atria Watford, Watford WD17 2UB – 01923252325
Adorn Hair & Beauty – Watford Highstreet : 104 High St, Watford WD17 2BW -01923517325
Adorn Beauty – Uxbridge – 23 Chequers Square The Pavillions, Uxbridge UB8 1LN – 01895813737
Adorn Beauty – High Wycombe – 86-87 Eden Shopping Centre, High Wycombe HP11 2DQ -01494 535089
Adorn Beauty – Slough – Unit 58-59 Queensmere shopping centre, Slough SL1 1LN – 01753 534737
Adorn Beauty – Aylesbury – 19, Hale Leys, shopping centre, Aylesbury HP20 1ST – 01296415016
Adorn Beauty – Lakeside – Arterial Rd, Stifford, intu RM20 2ZS – 01708 607666

This policy is subject to review and may be updated to reflect changes in legislation, technology, or operational practices. The latest version will be available on our websites, inside the Adorn Beauty Client App, and at our salons.

If you do not agree with this Privacy Policy you should not submit your personal information on our website or in salons.